Menu

Shipping Policy
SLLEARNING EDUCATIONAL SERVICES LLP
Effective Date: 12-12-2024

SLLEARNING EDUCATIONAL SERVICES LLP (“the Company”) is committed to ensuring the timely and secure delivery of all products purchased through its platform. This Shipping Policy outlines the terms and conditions related to shipping, delivery timelines, and responsibilities. By purchasing from SLLEARNING EDUCATIONAL SERVICES LLP, you agree to the terms of this policy.

1. Shipping Charges

  • Additional Costs:

    • Shipping charges are always extra and are not included in the product’s listed price.

    • The shipping cost will vary depending on the courier service selected and the destination of delivery.

  • Shipping Partners:

    • The Company uses reliable shipping partners, including Indian Post, DTDC, and Shiprocket, to ensure safe delivery.

  • Estimation of Charges:

    • Shipping charges will be communicated to the client at the time of order confirmation.

2. Delivery Timelines

Expected shipping and delivery time frame for the product will be 3-10 days for shipping and 15-20 days for delivery depending upon the kind of products purchased.

  • Standard Delivery Time:

    • Delivery timelines depend on the selected shipping method and destination.

    • Clients will be informed of the estimated delivery duration at the time of order confirmation.

  • Extended Timelines for Errors:

    • In case of wrong delivery (e.g., package sent to an incorrect address), additional time will be required to rectify the issue.

    • The delivery duration in such cases may take up to double the standard time, and the Company cannot be held responsible for delays caused due to such errors.

  • Client Responsibility:

    • Clients are responsible for providing accurate shipping details to avoid delays and incorrect deliveries.

3. Limitations of Liability

  • SLLEARNING EDUCATIONAL SERVICES LLP cannot be held liable for:

    • Delays caused by unforeseen circumstances, including weather, natural disasters, or courier service disruptions.

    • Delays in delivery due to incorrect or incomplete shipping information provided by the client.

    • Additional time required for re-delivery in case of wrong delivery.

  • While the Company ensures coordination with shipping partners, the actual delivery process and timelines are dependent on the respective courier service provider.

4. Tracking and Support

  • Once the order is dispatched, the tracking details will be shared with the client via email or SMS.

  • Clients are encouraged to monitor their shipment status using the provided tracking details.

  • For any shipping-related queries or issues, clients can contact our support team at:

5. Governing Law

This Shipping Policy is governed by the laws of India. Any disputes arising from shipping issues shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

SLLEARNING EDUCATIONAL SERVICES LLP reserves the right to modify this Shipping Policy at any time. Updates will be effective upon posting on our website or notifying clients directly.