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Privacy Policy
SLLEARNING EDUCATIONAL SERVICES LLP
Effective Date: 12-12-2024

SLLEARNING EDUCATIONAL SERVICES LLP (“the Company”) is committed to protecting the privacy and security of its clients, users, and visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information in connection with our services and products. By accessing our services or purchasing our products, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information directly from you, including but not limited to:

  • Name, contact details (phone number, email address, physical address), and organization/school information.

  • Payment information (e.g., credit/debit card details or other payment methods).

1.2 Non-Personal Information

We may collect non-personal information automatically, including:

  • Browser type, operating system, and IP address.

  • Usage data such as pages visited, time spent on our website, and other analytics.

1.3 Information from Third Parties

We may receive information from third-party payment processors, shipping partners, and other service providers necessary for fulfilling orders and delivering services.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide Services:

    • Processing orders for products like worksheets, educational toys, digital boards, and RFID I-Cards.

    • Delivering customized services such as School ERP systems and Learning Management Systems.

  • To Improve User Experience:

    • Enhancing our website, services, and products based on usage data and feedback.

  • To Communicate:

    • Sending updates, order confirmations, invoices, and service-related notifications.

    • Addressing inquiries and providing support.

  • To Ensure Compliance:

    • Complying with legal and regulatory requirements.

    • Preventing fraud and unauthorized use of our services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers:

    • Trusted partners like Indian Post, DTDC, and Shiprocket for shipping and delivery.

    • Payment processors for secure transactions.

  • Legal Authorities:

    • If required by law, or to protect our legal rights and prevent fraud or security breaches.

  • Affiliates and Partners:

    • If necessary to deliver services or products you have purchased.

4. Data Security

We implement stringent measures to safeguard your data, including:

  • Secure encryption for online transactions and data storage.

  • Regular audits to detect and prevent unauthorized access, loss, or misuse.

  • Limited access to personal information to authorized personnel only.

While we strive to protect your information, no system is completely secure. By using our services, you acknowledge and accept this risk.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality and user experience.

  • Track usage patterns and analyze website traffic.

  • Provide personalized recommendations and services.

You can manage cookie preferences through your browser settings. Note that disabling cookies may impact your experience on our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction:

    • Request access to or correction of your personal data.

  • Deletion:

    • Request the deletion of your personal information, subject to legal and contractual obligations.

  • Opt-Out:

    • Opt-out of marketing communications at any time.

To exercise these rights, contact us at support@sllearning.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

SLLEARNING EDUCATIONAL SERVICES LLP reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on our website or notifying clients directly. Please review this policy periodically to stay informed about how we protect your information.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: support@sllearning.com

  • Phone: +91-8585968648

  • Address: Block 35, Flat 202, VBHC Vaibhava, Near Nayara Petrol Pump, Byagadadenahalli, Chandapura-Anekal Road, Bangalore – 562106.

Your privacy is important to us, and we are committed to protecting your information in every possible way.